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FAQ - ARNOVA 7c G2

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What to check first

Make sure your battery is completely charged...

Make sure you have the latest firmware...

Make sure your WiFi is working...

Check the user manual...

Connected by not appearing on your PC…

Not starting up…

General

What is Android™?

What version of Android™ is on the devices?

How do the devices charge?

Internet

I’m having problems connecting over WiFi. What should I do?

What SIM cards / networks work with the 7cG2?

I’m having trouble getting my 3G connection to work, what should I do?

How can I set the APN (access point names)?

Does my ARNOVA G2 tablet have Flash™ capability for Flash™ video or Flash™ games?

Android User Interface and applications

How do I download apps?

Can I download apps from the Google Play Store? How?

What happens if I download a paid app and then delete it by mistake – How do I get it back?

Where do these apps go after I download them?

What do I do if an app gets stuck or functions incorrectly?

What are these widget things that Android has?

How can I personalize my Homescreen?

I downloaded an app I don't want anymore, how can I uninstall it?

Can I read ‘office’ documents on my tablet eg: Word, Excel, PowerPoint, PDF files?

Can I use my ARNOVA for reading eBooks?

Email

How do I set up an email account on the tablet?

Video / Photo / Music

Can I download music from online stores and play on my ARNOVA?

What media file formats do the ARNOVA tablets support?

Transferring Content

Which methods can I use to transfer files to my ARNOVA tablet?

How can I transfer from my PC to my ARNOVA?

How can I transfer from my Mac to my ARNOVA?

Battery / Power

The battery of my ARNOVA is completely drained and the device will not switch on for it to charge.

The battery on my device runs out very quickly, what can I do?

Troubleshooting

I cannot turn on my device, what should I do?

My device “froze”. What do I do? How do I prevent that?

My tablet seems to be running slower than when I originally got it, what can I do?




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